Pick Pay Pack • MBF Universe

Shipping Policy

Last updated: 11 September 2026

This policy applies to www.mbf365.com, operated by Pick Pay Pack as part of the MBF Universe ecosystem, offering MBF – Millets, the Best Food products and the MBF 365 Ambassador selection and enrollment programme.

1. Digital deliverables

MBF 365 Ambassador program items such as the digital ID card, digital certificate and member profile page are delivered electronically through www.mbf365.com after payment confirmation — no physical shipping is involved unless separately announced.

2. Physical products

MBF – Millets, the Best Food food products ordered through Pick Pay Pack are dispatched from our fulfilment or partner locations in India. Orders are typically processed within 2–5 business days; delivery usually takes 3–10 business days depending on destination and courier availability. Remote and difficult-service PIN codes may take longer.

3. Shipping charges

Any shipping charge applicable is shown at the time of order. Where free or subsidised shipping is offered as a benefit, it applies only as per the stated benefit terms and Company Policy.

4. Delays

We are not responsible for delays caused by courier partners, weather, strikes, regional restrictions or events beyond our control, but we will assist you in tracking your shipment.

5. Address and delivery issues

Please provide a complete and accurate delivery address with PIN code and phone number. If a shipment is returned due to an incorrect address or repeated failed delivery attempts, re-shipping charges may apply.

6. Contact

For shipping questions, share your order details at support@mbfuniverse.com or WhatsApp +91 92475 40444.