Cancellation and Refund Policy

Pre-booking is free and no payment is collected at pre-booking, so no cancellation or refund arises. You may ask us to remove your pre-booking at any time.

The one-time ₹9,999 Ambassador Mission Enrollment is available only to a qualified candidate during an active 48-hour invitation. Once a payment is verified and enrollment is confirmed, the Ambassador Mission Enrollment is non-refundable. If your payment remains unverified or the Company is unable to confirm your enrollment, the amount received will be refunded in full to the original payment source within 7–10 business days.

If an online payment is debited but not confirmed, or the same membership is paid for twice in error, the extra/failed amount will be refunded to the original payment source within 7–10 business days after verification. Gateway processing charges may be non-refundable where the gateway does not return them.

Orders of MBF – Millets, the Best Food food products can be cancelled free of charge before dispatch. After dispatch, cancellations are not possible; however, if a product arrives damaged or incorrect, contact us within 48 hours of delivery with photographs, and we will arrange a replacement or refund as appropriate.

Send your full name, registered mobile number and payment/transaction reference to support@mbfuniverse.com or WhatsApp +91 92475 40444. Approved refunds are processed to the original payment source within 7–10 business days.